Privacy Policy
At Sparkling Touch Events, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and address (when provided through our contact forms or service bookings).
- Event Information: Details about your event, such as type, date, venue, and specific requirements.
- Technical Information: IP addresses, browser type, and device information collected through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and provide quotes.
- To manage bookings and deliver the agreed-upon services.
- To improve our services based on user feedback.
- To send promotional emails, updates, or event-related offers (you may opt-out at any time).
- To comply with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners to deliver our services, such as:
- Payment processors for secure transactions.
- Logistics partners for event rentals or staffing arrangements.
- Email marketing services (if you subscribe to our newsletters).
These third parties are obligated to use your information only for the purpose of assisting us and must adhere to strict confidentiality agreements.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Using secure servers and encrypted communication protocols.
- Restricting access to personal data to authorized personnel only.
- Regularly updating our security systems and practices.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect information about site traffic and interactions.
- Types of Cookies: Functional cookies (to remember preferences), analytical cookies (for tracking site usage), and third-party cookies (e.g., Google Analytics).
- You can adjust your browser settings to disable cookies, but some features of our site may not function correctly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Request deletion of your information, subject to legal or contractual obligations.
- Opt-out of receiving marketing communications.
To exercise any of these rights, contact us at sparklingtchevents@gmail.com
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- Email: sparklingtchevents@gmail.com
- Phone: +233 24 967 7130
- Address: 28 ECOWAS Road, North Legon
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, and the "Effective Date" will indicate the most recent update.
Contact Us Now
- 28 ECOWAS Road, North Legon
- +233 24 967 7130 / +233 24 995 8585
- sparklingtchevents@gmail.com